Orders are shipped out via USPS First Class or Priority depending on weight of order. Ensure your ship-to address is entered correctly as we are not responsible for incorrect ship-to addresses.
• Items can be returned for store credit only.
• Exchanges: We cannot provide exchanges (or holds), due to limited inventory.
• Any item purchased on SALE are final sale and are not eligible for return. This includes discount codes 30% or greater.
• All returns must be received at Fluegel’s Boutique within 21 days of the date your package was delivered by the USPS. Please allow 7-10 business days for return package transit. This will ensure that we receive your return within the 21-day window.
• Return items must be in their original, new condition. They must still have tags attached (if item arrived with tags), and remain unwashed, unworn, and free of odors and stains.
• Shoes: Shoes must be returned in their original shoe box. In addition, the shoe box MUST be placed inside of a mailing envelope, or inside of another box, so that no shipping labels are attached directly to the shoe box. Please do not tape the shoe box closed.
• Customers are responsible for the return shipping cost. Original shipping costs will not be refunded unless it was our error.
• Colors may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These do not qualify as defects and customer is responsible for return shipping.
• Please note: the priority shipping upgrade fee and all return shipping costs are non-refundable and will not be included in store credits.
Items must be shipped back to: Fluegel's Boutique, PO BOX 530, Lena IL 61048